Network Status

The below indicates our current Network and Service Status:


  • Phone Services (home, business, PBX)
    • Registrations: OK
    • Inbound Calls: OK
    • Outbound Calls: OK
  • Virtual PBX (Cloud PBX)OK
    • Call QueuesOK
    • BLF: OK
  • Billing Portal: OK
  • Real Softphone: OK
  • Support Portal: OK
  • Toll-Free: OK
  • User Portal: OK
  • Virtual Fax
    • Inbound: OK
    • Outbound: OK
  • Voicemail: OK

Outage history (past 90 days):
2022-03-22 @ 12:50 PM - 3:22 PM EST 
We experienced a major issue, impacting about 80% of user device registrations.  While our network was fully online, device registrations were failing. 3rd party engineers were engaged to assist in resolving the issue.
- All services were fully restored at 3:22 PM EST
2022-03-01 @ 5:22 PM - 6:18 PM EST
    We are experiencing a network issue, impacting calls and device registrations.
All teams are engaged, and the issue should be resolved shortly.
- All services restored at 6:18 PM EST

Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.