The below indicates our current Network and Service Status:
CURRENT STATUS: OK
- Phone Services (home, business, PBX)
- Registrations: OK
- Inbound Calls: OK
- Outbound Calls: OK
- Virtual PBX (Cloud PBX): OK
- Billing Portal: OK
- Real Softphone: OK
- Support Portal: OK
- Toll-Free: OK
- User Portal: OK
- Virtual Fax
- Voicemail: OK
Outage history (past 90 days):
2022-03-22 @ 12:50 PM - 3:22 PM EST
We experienced a major issue, impacting about 80% of user device registrations. While our network was fully online, device registrations were failing. 3rd party engineers were engaged to assist in resolving the issue.
- All services were fully restored at 3:22 PM EST
2022-03-01 @ 5:22 PM - 6:18 PM EST
We are experiencing a network issue, impacting calls and device registrations.
All teams are engaged, and the issue should be resolved shortly.
- All services restored at 6:18 PM EST
Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.
Article ID: 141, Created: 10/11/2021 at 10:14 AM, Modified: 3/27/2023 at 5:40 PM